I decided to gift this jacket to my husband for thus past Christmas. It arrived in a timely manner, well-packaged, but upon trying it on we found that one sleeve had incorrect stitching on the inside. I emailed Atsuko some photos of the manufacturing defect & they sent a replacement jacket expedited (which worked beautifully as we wanted to receive it in time for an upcoming convention).
The bomber jacket quality is beautiful & well-constructed, my husband REALLY loves how comfortable & breathable it is (some jackets just get so stuffy). He's worn his jacket out a few times already & gotten MANY compliments on it.
Thank you Atsuko for the wonderful jacket & excellent customer service :)